Events
Symposium Time-line
The Future of Volunteer Management in Cancer Care
Hosted by: Dana-Farber Cancer Institute, Boston, Massachusetts
October 18th–20th, 2017
Join us for two days of collaboration with wonderful colleagues on volunteer management and peer mentoring. VMCC speakers will share their expertise and wisdom on everything from creating a vibrant volunteer community to building a program driven by cancer survivors. Spend two days at the world renowned Dana-Farber Cancer Institute and enjoying the city of Boston. All Directors of volunteer management and peer support programs are welcome!
Stay tuned for upcoming schedule information, accommodations, RFPs, and more.
Keynote Speaker
- Chair, Department of Psychosocial Oncology and Palliative Care, Dana-Farber Cancer Institute
- Chief, Division of Palliative Medicine, Department of Medicine, Brigham and Women’s Hospital
- Co-Director, Harvard Medical School Center for Palliative Care
- Professor of Medicine, Harvard Medical School
Dr. Tulsky has a longstanding interest in doctor-patient communication and quality of life in serious illness, and has published widely in these areas. His current research focuses on the evaluation and enhancement of communication between oncologists and patients with advanced cancer, identification of clinical, psychosocial and spiritual trajectories of patients at the end of life, development of self-management interventions for patients with life-limiting illness, and evaluating the role of palliative care in congestive heart failure. He is a Founding Director of VitalTalk (www.vitaltalk.org) a non-profit devoted to nurturing healthier connections between clinicians and patients through communication skills teaching.
Schedule
Wednesday, May 13th 2015
| Time | Location | Event |
|---|---|---|
| 2:00pm ‐ 5:00pm | InterContinental Suites, A2/B2 | Registration |
| 5:00pm ‐ 7:00pm | InterContinental Suites, A2/B2 | Welcome Reception: Building Volunteer Management in Cancer Care |
Thursday, May 14th 2015
| Time | Location | Event |
|---|---|---|
| 8:00am – 9:00am | InterContinental Suites, A2/B2 | Networking Breakfast |
| 9:00am – 10:00am | Taussig Cancer Institute R3‐002/003 | Welcome & Keynote Speaker Scott Hamilton |
| 10:00am – 11:30pm | InterContinental Suites, A2/B2 | Best Practices/Matching Panel “The Phone Buddy Program: 20 Years in 20 Minutes” Tara Perloff, Lung Cancer Alliance “When Matching Poses a Challenge” Mary Jones/Stacey Carabin, 4th Angel Mentoring Program/Cleveland Clinic Taussig Cancer Institute |
| OR | ||
| 10:00am – 11:30pm | Taussig Cancer Institute R3‐002/003 | Best Practices/Volunteer Programs Panel “The M8 Challenge” Jane Hedal‐Siegel, Memorial Sloan Kettering Cancer Center “Emotional Intelligence in Cancer Care Volunteers” Patricia Stahl, Dana Farber Cancer Institute |
| 11:30pm – 1:00pm | InterContinental Suites, A2/B2 | Lunch: Table Discussions on Improving Volunteer Management in Cancer Care |
| 1:00pm ‐ 1:30pm | Break (change into comfortable shoes) | |
| 1:30pm – 3:00pm | Taussig Cancer Institute 1st Floor Lobby | Walking Tour |
| 3:00pm – 3:30pm | Break | |
| 3:30pm – 5:00pm | InterContinental Suites, A2/B2 | Volunteer Training for Peer Mentors Panel “Expanding Your Toolbox to Transform Training” Judy Kasey Houlette, Friend for Life Cancer Support Network “The Training of Compassionate & Empathetic Angels – Becoming an Imerman Angel” Hector Nunez/Vanessa Villagomez, Imerman Angels |
| OR | ||
| 3:30pm – 5:00pm | Taussig Cancer Institute R3‐002/003 | Volunteer Programming in Cancer Care “Creating Networking & Educational Opportunities for Young Adult Cancer Survivors” Debbie Schultz and Laura De La Rosa, MD Anderson Cancer Center “Promising Practices in Enhancing the Patient Experience for Taussig Cancer Institute Patients” Jennifer Reinke, Cleveland Clinic |
| 5:00pm | Dinner on your own (see suggestions in Cleveland welcome package) |
Friday, May 15th 2015
| Time | Location | Event |
|---|---|---|
| 8:00am – 9:00am | InterContinental Suites, A2/B2 | Networking Breakfast |
| 9:00am – 9:30am | Taussig Cancer Institute R3‐002/003 | Brad Pohlman, MD, Medical Director, Patient Services, Cleveland Clinic Taussig Cancer Institute |
| 9:30am – 11:00am | T Building T1‐306 & 307 | Volunteer Interactions & Innovations “The Uniqueness of Volunteers in Cancer Centers” Patricia Stahl, Dana Farber Cancer Institute and Jane Hedal‐Siegel, Memorial Sloan Kettering Cancer Center “One‐to‐One Caregiver Support at the End‐of‐Life” Tara Perloff, Lung Cancer Alliance |
| OR | ||
| 9:30am - 11:00am | InterContinental Suites, A2/B2 | Metrics, Reporting, & Evaluating “Warm Fuzzies Meet Cold, Hard Data: Challenges in Demonstrating the Value of Matched Peer Cancer Support” Judy Kasey Houlette, Friend for Life Cancer Support Network “We Have a Fancy Schmancy Database...How Do We Use It?” Nicole Guffey Wiseman, Friend for Life Cancer Support Network “Building the Network: The Database & Beyond” Kassandra Samman, The HPV and Anal Cancer Foundation |
| 11:00am - 12:00pm | InterContinental Suites, A2/B2 | General Session: Marketing & Promotion “Riding the Wave of Social Media” Nicole Guffey Wiseman, Friend for Life Cancer Support Network vmcancercare.org Curtis Brinkman, Cleveland Clinic Taussig Cancer Institute |
| 12:00pm - 1:00pm | InterContinental Suites, A2/B2 | Lunch, Awards & Appreciation |
| 1:00pm - 1:30pm | InterContinental Suites, A2/B2 | Announcements & Closing |
Symposium Recap
Two coalitions were created for both Directors of Volunteer Services and Matching Programs. The symposium provided organizations with an opportunity to connect, network and share best practices. Plenary sessions allowed the group to learn from multiple speakers about various cancer care volunteer programs. Participants learned from their colleagues around the country during concurrent sessions.
Leadership committee came together to plan the symposium in 2012. Linda Bowles, Director of Volunteer Services, UNC Hospitals invited the group to hold the symposium at UNC in October 2013.
Wednesday, October 23, 2013
2:00 to 5:00pm Registration
6:00pm Meet & Greet Reception
Thursday, October 24, 2013
8:00am to 8:45am Registration, Networking Breakfast Buffet
8:50am to 9:00am Welcome and Announcements
9:00am to 9:10am Welcoming Remarks: Karen McCall,Chief Communications and Marketing Officer - UNC Health Care System, Chapel Hill, NC
9:10am to 10:00am Guest Speaker: Donald Rosenstein, MD, CFO - North Carolina Cancer Hospital
10:15am to 11:45am Session I: Unique Tools for Volunteering in a Cancer Environment Panel
- Jennifer Wang, Memorial Sloan-Kettering Cancer Center, New York -
- Nicole Guffey Wiseman, Friend for Life Cancer Support Network, Louisville - Compassion Fatigue
- Pat Stahl, Dana-Farber Cancer Institute, Boston - Volunteer Experience Meetings
- Jane Hedal-Siegel, Memorial Sloan-Kettering Cancer Center, New York - Art Expressions Program
- Jean Rowe, Young Survival Coalition, Atlanta - Survivor Link: Young Women Facing Breast Cancer Together
1:00pm to 1:45pm Networking Lunch
- Wanda Wooten,North Carolina Cancer Hospital Volunteer - I like Coffee, I like Tea
2:00pm to 3:30pm Session II
Breakout A: It’s Not Your Mother’s Volunteer Program
- Mary Jackson, MD Anderson Cancer Center, Houston - Volunteer Recruitment and Training
- Pat Stahl, Dana-Farber Cancer Institute, Boston - Patient and Family Advisory Board/Committees
- Jodi Kramer, School of Law, University of North Carolina -
- Wanda Diak & Cynthia Gutierrez Bernstein, Cancer Hope Network
Breakout B: It’s About the Match
- Veatra Thornton, MD Anderson Cancer Center, Houston - Template for A Cooperative Match
- Mary Jones & Stacey Carabin, 4th Angel Mentoring Program, Cleveland Clinic
- Judy Kasey Houlette, Friend For Life Cancer Support Network, Louisville - Online Training of Peer Mentors
3:45pm to 5:00pm Cancer Hospital & Lineberger Tours
6:00pm Dinner on your own
Friday, October 25, 2013
8:00am to 9:00am Registration, Networking Breakfast Buffet
9:15am to 10:45am Session III
Breakout A: Volunteer Services Directors Panel, UNC Health Care System, Chapel Hill
- Pat Stahl, Dana-Farber Cancer Institute, Boston
- Jane Hedal-Siegel, Memorial Sloan-Kettering Cancer Center, New York
- Blanca Raphael, Huntsman Cancer Institute, Salt Lake City
Breakout B: Matching Programs Directors Panel
- Jonny Imerman, Imerman’s Angels, Chicago
- Judy Kasey Houlette, Friend for Life Cancer Support Network, Louisville
- Debbie Schultz, MD Anderson Cancer Center, Houston
- Rose Mary Smith, Peer Connect, Cornucopia Cancer Support Center, Durham
11:00am to 1:00pm Luncheon Meeting & Closing - Creation of the Coalitions
Co-sponsored by MD Anderson, Memorial Sloan- Kettering Cancer Center and the Dana-Farber Cancer Institute
Volunteer Directors were able to meet, share best practices, new programs and connect with other professionals managing volunteers in cancer centers from all over the U.S.
The symposium brought participants from 19 cancer centers across the country together for the first time. Attendees had the opportunity to network, brainstorm new ideas and share information about their respective volunteer programs.